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How bhia88 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we keep that data safe.

Account data collected at registrationbKash, Nagad, Rocket payment data protectedNo data sold to third partiesCookie controls available in your browserContact us to request data changes
bhia88 How bhia88 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply SSL encryption to all data transmitted between your device and our servers — this covers your login session, account details and any bKash, Nagad or Rocket payment confirmation you send through the lobby. Data access inside our team is limited to staff who need it to operate your account or resolve a support request. We do not share your personal data with advertisers. Third-party providers who help us run the platform — such as game studios or payment processors — receive only the data needed to complete their specific function, and they are bound by data-handling terms consistent with ours.

SSL Encryption

Every session — login, deposit confirmation, wallet link — runs over SSL. Your bKash, Nagad and Rocket payment data is encrypted in transit at all times.

Cookie Management

We use session cookies to keep you logged in and functional cookies to load the lobby correctly on mobile. You can adjust non-essential cookies in your browser settings.

Data Retention Policy

We hold your account data while your account is active and for a set period after closure, in line with applicable rules. You can request a data summary at any time via support.

Third-Party Limits

Game studios and payment processors receive only the minimum data required. No personal or wallet data is sold or passed to advertisers under any circumstance.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review, correct or delete your personal data, reach our support team directly. We handle privacy requests through the channels below. Response times depend on the nature of your request, but we aim to acknowledge every query promptly. For payment-related data queries — such as a bKash or Nagad transaction record you want clarified — include your account username and the transaction reference in your message.

Live Chat Open the chat widget inside your bhia88 account dashboard. Available for account and data queries including bKash and Nagad payment records.
Email Support Send your privacy or data request to our support email. Include your registered phone number and the payment method involved — bKash, Nagad or Rocket.
In-App Help Access the Help section from the mobile lobby menu. Submit a data request form directly from your account without leaving the app.

Privacy Questions We Get Asked Most

If your question is not covered below, contact us through live chat or the in-app Help section. For payment data queries, have your bKash, Nagad or Rocket transaction reference ready — it speeds up the process.

We collect your name, phone number and email at registration. If you deposit via bKash, Nagad or Rocket, we also log the transaction reference and amount to confirm the payment.

No. Your mobile banking PIN stays in your wallet app. We only record the transaction reference and amount that your wallet sends to confirm a completed deposit or withdrawal.

Yes. Contact support via live chat or email with your registered phone number and account username. We will prepare a summary of the data we hold on your account.

Submit a deletion request through the in-app Help section or via email support. Note that some data may be retained for the period required under applicable rules even after your account closes.

We share limited data with game studios and payment processors only to operate your account. We do not share or sell your personal data to advertisers or unrelated third parties.

We use cookies to maintain your login session and load the mobile lobby correctly. You can disable non-essential cookies in your browser settings, though some lobby functions may be affected.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.